What are the operating hours of your customer support service?
Customer Solutions is open daily. Monday to Friday: 9:00 AM – 10:00 PM; Saturday and Sunday: 9:00 AM – 6:00 PM.
Email: support@nrdev.ph
Web Chat: https://nrdev.ph
Facebook Page: m.me/nrdev.ph
How much does it cost to service an electric motorcycle?
Service costs for your motorcycle can vary depending on the issue. For an accurate estimate, we recommend visiting the NRD Service Center. They can provide you with a detailed assessment and ensure your motorcycle receives the best service possible.
What is the process for returning a defective motorcycle?
To return a defective motorcycle, simply bring it to the NRD Service Center. Our dedicated team will assess the issue and provide you with the necessary assistance to address your concerns. We aim to ensure a seamless and efficient process, so you can have peace of mind knowing your needs are being taken care of promptly and professionally
How do I report a safety issue with my motorcycle?
To report a safety issue with your motorcycle, please contact NRD Customer Solutions. Our dedicated team is available to assist you and ensure any concerns are promptly addressed. Your safety is our top priority, and we are committed to providing the necessary support to keep you and your motorcycle secure.
Can I get a copy of the owner's manual?
For R280/R280 Sport, click here. For D400, click here.
What is the process for getting a replacement part?
Once the reported issue with your motorcycle has been evaluated, the NRD Service Center will identify the necessary part required for the repair.
How can I obtain a copy of the Service and Warranty Booklet?
To obtain a copy of the Service and Warranty Booklet, click here.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article